Privacy Policy
PRE Machines (India) Pvt. Ltd.
Last Updated: December 2025
PRE Machines (India) Pvt. Ltd. (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit www.premachines.com or interact with us through any online or offline channels.
By accessing our website, you agree to the practices described below.
1. Information We Collect
1.1 Personal Information
You may voluntarily provide information such as:
Name
Email address
Phone number
Company name
Billing or shipping address
Inquiry or quotation details
1.2 Automatically Collected Data
When you visit our website, we may collect:
IP address
Browser and device details
Pages viewed and time spent
Cookies and tracking data
1.3 Transaction & Business Information
When engaging in business with us, we may collect:
Purchase / order details
Product preferences
Communication records
Service, installation, or support-related information
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide product details
Process orders and deliver machinery or automation solutions
Offer quotations, technical support, and after-sales services
Improve website performance and user experience
Send product updates or important notices
Comply with legal or regulatory requirements
We do not sell or trade your personal information under any circumstances.
3. Sharing of Information
We may share information only with:
3.1 Service Providers
Trusted partners who support:
Website hosting
Payment processing
Logistics and shipping
Customer communication
3.2 Legal or Regulatory Authorities
When required by law or for compliance.
3.3 Technical Consultants & Installers
For machine setup, support, or service coordination.
All third parties follow strict confidentiality rules.
4. Cookies & Tracking Technologies
Our website uses cookies to:
Improve loading speed
Analyze website performance
Provide a smoother user experience
You can disable cookies in your browser, but some features may not work properly.
5. Data Safety & Security
We use industry-standard security measures such as:
Secure servers
Controlled access
Encrypted communication (where applicable)
While we take all reasonable precautions, no online platform is 100% secure.
6. Data Retention
We retain your information only as long as necessary to:
Provide requested products and services
Maintain business and technical records
Meet legal obligations
7. Your Rights
Depending on your region, you may request:
Access to your personal data
Correction or updates
Deletion (subject to legal requirements)
Opt-out from marketing communications
Contact us at sales@prgroups.com for any requests.
8. Third-Party Links
Our website may contain links to external websites for product details or industry references.
We are not responsible for the privacy practices of these external sites.
9. Children's Privacy
Our website is intended for industrial and business users.
We do not knowingly collect information from individuals under the age of 18.
10. Updates to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with a revised “Last Updated” date.
11. Contact Us
For questions about this Privacy Policy or your personal data:
PRE Machines (India) Pvt. Ltd.
SIDCO Industrial Estate, Ambattur
Chennai, India
Email:sales@prgroups.com
Phone: +91- 98400 24020