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Terms & Conditions – PRE Machines (India) Pvt. Ltd.

Last Updated: December 2025

Welcome to PRE Machines (India) Pvt. Ltd. These Terms & Conditions govern your use of www.premachines.com and all interactions, inquiries, and purchases related to our machinery, conveyor systems, and industrial automation solutions.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. Acceptance of Terms

By using our website, you confirm that:

  • You are at least 18 years of age

  • You agree to comply with these Terms & Conditions

  • You will follow all applicable laws and regulations during your use of the site

If you do not accept these Terms, please discontinue using the website.

2. Products and Services

PRE Machines provides:

  • Upper machinery

  • Full shoe machinery

  • Upper, sole, and full shoe conveyors

  • Leather goods & garment machinery

  • Automotive handling and automation systems

  • Custom engineering solutions

  • Machinery installation and technical support

Product details, specifications, and visuals on the site are for general informational purposes and may change without notice.

3. Use of the Website

You agree not to:

  • Misuse the website or its content

  • Attempt unauthorized access to our servers or systems

  • Upload harmful code, malware, or scripts

  • Copy or reproduce product details or images without permission

  • Provide misleading or incorrect information through forms or inquiries

Any violation may result in legal action or restricted access.

4. Pricing and Payment Terms

  • All prices, if listed, are subject to change without prior notice.

  • Pricing may vary depending on customizations, technical specifications, and raw material costs.

  • Quotations shared via email or in person are valid only for the period specified.

  • Payments must be made through approved channels.

  • PRE Machines does not store payment card information.

5. Orders, Quotations & Confirmations

An order becomes valid only when:

  1. A formal quotation is accepted

  2. Any required advance payment is received

  3. PRE Machines issues an order confirmation

We reserve the right to refuse or cancel orders due to:

  • Technical errors

  • Incorrect pricing

  • Product unavailability

  • Suspicion of misuse or fraudulent activity

6. Shipping, Delivery & Logistics

Delivery timelines depend on:

  • Product type and availability

  • Custom configuration requirements

  • Transportation and logistics conditions

PRE Machines is not responsible for delays caused by:

  • Third-party couriers

  • Transport strikes

  • Customs processes

  • Natural events or force majeure

7. Installation, Training & Support

Services such as installation, commissioning, or technician visits:

  • May be chargeable based on product and location

  • Will be scheduled as per availability of trained personnel

  • Must be coordinated by the customer for access and safety requirements

8. Warranty & Service

Warranty terms differ for each product category and will be communicated in writing at the time of purchase.

Warranty does not cover:

  • Misuse or improper handling

  • Unauthorized repairs or modifications

  • Damage due to voltage fluctuations

  • Normal wear and tear

  • Consumables

Service requests must be raised through official communication channels.

9. Returns, Refunds & Cancellations

As most machinery and conveyor systems are built to order:

  • Returns are not accepted unless explicitly agreed in writing

  • Order cancellations may incur charges depending on the stage of manufacturing or procurement

  • Refunds, if applicable, will follow product-specific terms

For clarification, contact sales@prgroups.com.

10. Intellectual Property Rights

All content on **www.premachines.com**—including text, images, graphics, logos, product descriptions, and design—is the intellectual property of PRE Machines.

Unauthorized reproduction or commercial use is strictly prohibited.

11. Third-Party Links

Our website may include links to external websites for reference or additional information.

PRE Machines is not responsible for the availability, accuracy, or privacy practices of these external sites.

12. Limitation of Liability

To the maximum extent permitted by law, PRE Machines shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Losses due to improper use of machinery

  • Damages resulting from delayed delivery

  • Business losses arising from installation delays or operational issues

Customers are responsible for ensuring correct usage and maintenance of machinery.

13. Indemnification

By using the website or purchasing our products, you agree to indemnify and hold PRE Machines harmless from any claims, liabilities, or losses resulting from:

  • Misuse of the website

  • Improper handling of machinery

  • Violation of these Terms & Conditions

14. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes will fall under the jurisdiction of Chennai, Tamil Nadu.

15. Modifications to Terms

PRE Machines may update or modify these Terms at any time.

Changes will take effect immediately upon posting on this page.

16. Contact Us

PRE Machines (India) Pvt. Ltd.

SIDCO Industrial Estate, Ambattur, Chennai, India

Email:sales@prgroups.com

Phone: +91 98400 24020